googles-new-logo adds animation and responsive design

Something new for something old?

We use it everyday and it probably seems like its been here forever. But its actually only 12 years.

I’m talking about the Google logo. Google’s new logo is the first refresh of its corporate logo – apart from its tongue-in cheek topical changes – for twelve years.

The new logo dumps the old serif-based design and is an animated GIF for the first time – is responsive – that means it will adjust for whatever device, such as workstation, laptop, tablet or phone, its being viewed on.

Anyway, you decide. Is Google’s new logo great or a goof… #googlelogo

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see how fastacash are using the power of social networks to transfer ex-pat money! Foreign money transfer is big business here in the UK, with many Commonwealth citizens working over here wanting to provide for families back home. Banks and services such as Western Union can be expensive, intimidating and inconvenient, so a Singapore based company has launched a new service using social channels like Facebook and Twitter.

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how not to deal with customers by HSBC!

Spotted a very surprising Tweet a few days ago from prominent banking futurist and founder of Moven.com, Brett King.

He’s been caught up in a gross administrative blunder by HSBC in New York when they closed his account as part of a small business account rationalisation process.

Apparently, HSBC in the US are shifting their retail strategy away from smaller businesses and removing banking facilities from well maintained, perfectly viable customers. A bit like RBS in the UK, but without the criminal intent.

While that’s certainly a regrettable action by anyone’s standards, it wasn’t what Mr King took issue with. It was the failure to engage with the customer properly, turning a mistake into little short of a PR catastrophe.

How dare I question. What right do I have. If I know so much, I should start a bank! What had I done – collapsed the economy, started a bank run or something?

No. This stream of vitriol was for suggesting, “maybe people like bank branches.”

Earlier that day, MovenBank’s Brett King gave me his view about bank branches, having read my piece about the psychology of financial services buying.

We hadn’t agreed, but valuing his view, I printed it. People should have both sides. But by arguing, I’d upset someone. And the smelly stuff hit the proverbial…

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The inner groans from social psychologists must have been deafening recently. Politicians calling for a messaging platform ban during unrest – really? The politicians don't like people talking when it can't be controlled, do they? A typical reaction, of course. Look for something to blame. A technical scapegoat. But wait, there’s another network that gets people together. Public Transport. Maybe we should we ban that too?

No, of course not. transport is a central part of our social infrastructure, neutral. But no question. Social media was at the heart of the riots. So, is it really evil?

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This is one of those flights of wonder moments. An idea that came out of the blue. What I’d like you to think about is – what places us apart from other animals? Why doing something for no reason defines us as real people... Sounds easy at first. Is it our use of tools, how smart we are – even our reasoning. But those aren’t definitions, they’re just more shades of the same colours.

Every animal will have those qualities to some extent, some smarter than others. Just what is it we have that animals really don’t – and what should we value?

Just think about it – It might just make you look at people differently…

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If you wanted to take on the big boys, you maybe wouldn’t choose 2011 to do it. Fortunately GiffGaff thinks differently. They think differently about a lot of things.

GiffGaff doesn’t sell phones – or take your soul for two years for the privilege. GiffGaff doesn’t sell you network access and penalise you when you use it.

GiffGaff’s all about a mobile SIM – and a great package. But there’s a lot more…

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Hands up all of you who’re thinking about buying a tablet in the coming months? Must admit, an iPad or new Honeycomb tablet are tempting. But… Chromebook-  the 8 second booting notebook. an alternative to an iPad?

How about Chrome OS – Much talked about 12 months ago but a bit quiet of late. With Apple and Ubuntu releasing key products, Google’s OS needs to be good.

Won’t have long to wait, its out next month – but just what is Google delivering?

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The banks are making money again. They’ve all got innovation teams in place. Change is desperately needed, so why aren’t we seeing it? why the banks don't want to innovate...

Its too easy to point to our banks and say that they don’t understand innovation. But you’d be wrong, very wrong. They understand it all too well.

They know what change will mean. That’s why they won’t let it happen…

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Everyone knows how good the iPad is to use. Its made reading stuff cool again. But what about when you have something to write about? Got something to say? iBuildApp is a new self-publishing platform for the iPad.. There’s now a great way to use your iPad to promote yourself or your company. Let me tell you about a publishing platform called iBuildApp.

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The financial media all seem to be agreed. The High Street banks are screwed. Restrictive, greedy, self-serving. Banks have been found guilty on all counts.

banking needs a new dawn - but why is it so dark still? Commercial incompetence kills companies in other markets. But not banking. What’s so special about these guys?

What the banks do isn’t all that difficult. Their technology’s an eighties throw back. Could it be that there are other forces in play here?

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I enjoyed one of those Twitter engagements this weekend. Well, I say enjoyed, maybe more like the engagement one has with the front of a speeding train.

It got me thinking about Socrates. I’d bet he’d love Twitter. Lots of sophists online. Socrates loved a good debate. Trouble was, the sophists didn't.

I’ll tell you a bit about Socrates. He questioned everything and accepted nothing. For him, truth was its own reward. His philosophy put him up against the sophists.

Sophists earned a living selling their own “truth”. You weren’t meant to disagree.

So what can Ancient Greece teach us about Twitter? Glad you asked me…

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So, petulant HSBC picked up their ball and set their sights on Hong Kong. Again. And then to no one’s surprise, they decided to stay in London. Again.

Maybe being handed the tickets and having the door held open wasn’t expected. Looks like we’re stuck with them. What if they had decided to go? HSBC threatens to go. Would we get by without them?

What if they had gone. What if all the banks decided to go. What would happen?

Would the economy fall apart, or would we actually be better off?

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Society. We hear that word daily. But basically its all about you, me, everybody. Society is the framework that binds us, defines us. How banks should be - great, working together.

We work best together. Get things done. Our lives are richer, we all achieve more. What happens when we build places that divide us?

That’s right. We destroy trust. And no trust means no sale.

Like banks. It’s just not us, its just us and them. And its gone wrong. Unsociable. Maybe we need something better. A social, community bank…

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No, it’s not the latest story about National Australia Bank’s recent system woes. This is something just as radical, but far more positive.

NAB has split from the other main street banks to embrace the social web in style. They’ve suddenly discovered Facebook, YouTube, Twitter and viral marketing. It had to come, but who'd have thought NAB?

Maybe it was a realisation that NAB’s professional reputation was in tatters, maybe just a change of marketing agency. Either way, NAB’s changed course. And its a course that could change the face of Australian banking.

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You know, for me, the most frustrating thing in the world has got to be hindsight. And coming up with that great question or comment too late.

People will talk - its what makes us - well, us.

I’ve just attended the Manchester 2011 Information Security Leaders seminar. Inevitably, discussion turned to Facebook use in the office.

Part of the event was an open-mike panel featuring some of the great and the good of the security industry and a couple of leading industry security figures. And Facebook made them nervous.

Afterwards, the question I wished I’d had the forethought to ask came to me…

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The Internet and freedom. Two words we always believed couldn’t be separated. Recent events have shown otherwise. How The Internet has replaced the pen as tyranny's great adversary

Now this isn’t a commentary about the rights and wrongs of the Egyptian unrest. This is about freedom and our right to unhindered expression.

Egypt’s demonstrated that regimes can just turn off dissent at the flick of a switch. Could we suffer the same fate in our increasingly Orwellian society?

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What a pity violent student riots took the spotlight away from real people power. Maybe we will yet see the Government shamed into action. vodafone too big to pay taxes?

While many at the lower end of the earnings spectrum are genuinely suffering, banks and big corporates seem to have been granted some financial immunity.

In fact it beggars belief…

I feel I may soon know how the guy felt when he suggested the world wasn’t flat. I’m no where near as visionary – but I may get vilified all the same… When technology doesn't mirror life - why Internet security is wrong. Imagine this scene… You walk into a retailer – any retailer – with a stolen wallet. You pick a range of expensive goods. As long as you have the PIN or the cash, you can take away whatever you want, unchallenged.

No checks, no ID, no second glance. Now, let’s go online…

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Funny how a thought can randomly pop into your head for no apparent reason. Office networks. Why should I be worrying about that? Could the Cloud slow us down? The thing that was nagging me was this. As we begin to take up Cloud services, could we be slowing down others working locally?

I mean by that local network users – anyone using printers, collaborating together or sharing networked data.

OK – if you aren’t into network optimization, stop reading now. But if you are…

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Asus puzzled me. Great tech, but somehow it misread current consumer trends. Finally here’s something that may hit the mark.

Wait – put that credit card away. Don’t get too excited just yet. Both the Asus ePad Transformer and Slider are still at the mock-up stage.

But as Android devices, they’ve had the courage to break ranks with the rest of Microsoft’s serfdom and could have a hit on their hands.

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This question never seems to go away. When is a freedom fighter not a terrorist? Well, the answer of course depends on your perspective. Do they have a right to tell us and who has the right to stop them?

And nothing is crystallising global social opinion more than the WikiLeaks battle. But its only when we look beyond this that we see the real battle lines.

Think hard before deciding. Because what is being done is done in your name.

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Have you noticed how TV media is featuring a lot of web-style graphics recently?

I guess with the closely-tied relationship between web and TV content designers, we shouldn’t be too surprised. After all, the web is becoming …beautiful. Noticed how beautiful the web is getting?

No, our web designers haven’t suddenly become more artistic or talented, they’ve just found new tools. But corporate designers are way, way behind…

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Our eyesight. Its the most developed, critical and relied on of all human senses. And probably why we make such beautiful things.

Basically, we like what we see. Or rather we tend to buy what we like the look of. How about web browsers?

experienec how the web can look, with Google's Chrome...

Given a choice, few would go for a conventional TV over a flat screen HD beauty. The quality, colour depth and sheer pleasure it is to watch is amazing.

Contrast this to web browsers, which don’t cost thousands, they’re actually free. So why don’t we go for the best there is?

Take a good look at this picture. This, my friends is a 1956 Fender Stratocaster®. Savour this moment. Because you’ll never experience it through an iPod.

The Fender Stratocaster - the guitar that made rock and roll

iTunes gives you fast downloads and lots of stuff to load on your iPod or iPhone. What you’ll never get to listen to is great music quality.

You’ll never hear that Strat. Sure, you may hear something that’s a bit like a Strat, something will be missing. And while video has innovations like Blu-Ray and HD, iTunes is sending audio back to the dark ages, a blurry sketch of the real thing.

So why is Apple killing music?

Some time ago, I did a round-up of Cloud-based project management software.Projects have been a big part of my life, so I knew what I was looking for.

Application value changes over time. Better, worse, cheaper or more expensive.One now stands out. Wrike. So I’d like to update my review.

LANZen Strategy's review of Cloud-based project management applications found Wrike to be a great option!

Wrike brings social networks to project management – let’s see how it works…

I spotted a group of excited ladies leaving a local bridal shop a few evenings ago. It had me thinking. No, not about getting married. About retail planning.

Congleton - a typical Cheshire town and the home of LANZen strategy!

My town has four bridal shops. But just how many shops does one town need?

Footfall’s too weak a metric. it doesn’t consider a shop’s purpose and utilisation. Nor does it explain why some high streets can sustain so many takeaways.

Time to think about what people do rather than simply where they walk

I guess most people today now realise how important it is to have a good web presence. That’s fine, but what if you don’t have any web design skills, don’t want to spend a couple of grand and find Twitter, well a bit limiting?

This could be for you. It’s called posterous and it’s the answer to your prayers.

when you havn't got a blog - you've got posterous!

There’s no need to write a lot more about this. Its pretty much self-explanatory. The site’s designed well and easy to use. Go for it!

It must be like a breath of fresh air working in the design department of a car manufacturer. You don’t have to jump through hoops or sell your soul to get an idea listened to.

You don’t have to justify innovation to a bunch of old farts, its part of the job description.

Its not as though in the other industries they work so efficiently your ideas are redundant, More like while the money’s flowing in, they just don’t care. They prefer the easy life.

The most obvious example of this is in financial services. You’d think the banking crash would have been a wake-up call. But no. Its business as usual in Complacent City.

Imagine buying a new car that was unsafe, wasn’t efficient had offered no cool features. Imagine it just not working right. Imagine financial services…

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Have you ever had to take a drive through the ruins of the UK’s great shipbuilding areas? Those once proud, thriving centres of excellence where skills were developed and honed. These ships set the standards of a great trading nation.

These places saw skills pass from fathers to sons, each generation contributing their own evolutionary change to age-old methods. Places where quality created value.

Those skills are gone forever. Lost in the vortex of a lowest common denominator market. These places should teach us a lesson about off-shoring.

Once the eco-system supporting a skills base is lost, its gone for ever, never to be re-built. Something we should think about when we use words like “sustainable”.

But there are more lessons to be learnt from all this…